We guarantee that your glasses will be optically correct based on the prescription and measurements you provide to us. If not, we will remake them at no cost to you.
You will have a 12 month warranty on your frames from breakage. If your frames break for any reason, we will replace your frame for $10 under your warranty.
If you purchase the Scratch protection, your lenses will also have a 12 month warranty from scratches. If you scratch your lenses within the first year of purchase, we will replace your lenses for $10 under your warranty.
If you feel there is a manufacturing error, return the glasses for inspection within 30-days from receiving your glasses. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge.
If we make your glasses correctly to your doctor’s prescription, but you find the doctor made an error on your exam, we will remake your glasses at 1/2 price once your doctor gives you a new prescription. You must be re-examined within 30 days of receiving your glasses.
We will accept returns if your glasses were damaged in shipping. You must contact us within 7 days of receiving your glasses.